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Summary of Skinstore Customer Service Calls

51 TOTAL CALLS
88% SUCCESSFUL CONNECTIONS
00:56 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Skinstore to Ask about:

Shipping and Delivery:

  • “Tracking my package”
  • “My order haven't been delivery yet”
  • “No tracking number”

Cancellation:

  • “Cancel my order”

Payments and Charges:

  • “Promo code”
  • “Discount”

Product/ Service quality:

  • “Product arrived damaged”

Other:

  • “About order cancle.”
  • “My order”
  • “Question about product”

About Skinstore

Top 5 Skinstore Products

Website

Top 5 Likes about Skinstore

Prices

Top 5 Dislikes about Skinstore

Misleading information, Extremely poor service, Cancelled part of order, Way customer service handled this issue, Usess

Summary

SkinStore is a webstore offering beauty, clinical skincare and spa products. It is wholly owned by Mama Mio US Inc. The company is headquartered in Costa Mesa, California, United States. SkinStore offers a broad range of products under the following categories: Skin Care, Cosmetics, Hair Care, Body, and Tools. There are color correctors, hair sprays, curling irons, hair dryers, lip plumpers, and many more. Available payment options include Visa, MasterCard, American Express, Discover, and JBC. SkinStore accepts returns within 14 calendar days of the original purchase date. Postage costs are covered by consumers. A model cancellation form is available on the company official website.

Skinstore reviews and complaints

Skinstore is ranked 188 out of 964 in Cosmetics and Personal Care category

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Skinstore Stats

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Number of Reviews

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Number of Comments

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Number of Calls

No calls for this period.

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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