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Are you kidding? No receipt? I should have known something was wrong when they didn't honor the advertised discount in the email. However, I was out of Neocutis PSP lotion, so I ordered anyway. I've always counted on Skin Store to provide a legitimate neocutis...
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#920230
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I have been a customer of Skin Store for many, many years. However, it seems to have been bought out by a company in the UK. I never had a problem before with Skin Store standing behind their products or its customer service. But since the new management, they do not...
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2.3
#911882
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I have no idea what happened to the Skinstore, but they are just the worst now. The new website is awful - convoluted, not intuitive, navigation clunky/loss of essential navigational items (brand list, for example), loss of Wish List and previous Reviews, mobile UX is...
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#911422
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I ordered cosmetics on June 6, received someone else's order 2 weeks later. I emailed the company using the e-mail address provided on my order confirmation receipt. This e-mail address is inactive. With some difficulty, I tracked down the company which is located in...
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1.0
Pitt Meadows, British Columbia
I didn't like
  • Extremely poor service
#880480
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I requested an RMA and returned a Clarisonic brush. Much later, I was called by the UPS station and told that it had been refused. It was refused at the exact address SkinStore told me to return it to. Apparently the return process had changed and was at a new...
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#877346
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I am very upset (an upset customer tells at least 20 people about a bad experience, and I will be telling more than that). I placed an order #6317865 on Saturday November 28th. The item was in stock the Mia 2 duo set and available. On Sunday the 29th I receive and...
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3.0
#746088
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no return shipping even if you received the damage and broken product.what else a company like this can act when you let the customer suffer for the damaged product they have send.the information about the product on the website is not displayed to fool the...
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Anonymous
Anonymous

What are you going on about? Your "complaint" makes no sense, sentence structure & grammar is atrocious."Understand the situation..." If this is how you approached it, n...

#425341
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I ordered a Clarisonic Mia 2 for my husband a few days ago, everything went fine during the order process. Got the email saying they'll be processing my order and will send me another email after it has been processed and confirmed. Got the bank statement and $120...
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#312705
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